SHIPPING POLICY

Shipping Info

At EK CHIC, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.

PAYMENT CONFIRMATION

  • A confirmation email will be sent to you once the order is authorized and verified.

  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.

  • It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

SHIPPING

Shipment takes approximately 3 to 25 business days to reach destination countries.

Please note: Total Delivery Time = Processing Time + Shipping Time

COUNTRY Standard Shipping Expedited Shipping Express Shipping
Shipping Time Fee Shipping Time Fee Shipping Time Fee
UNITED STATES VIRGIN ISLANDS 20-60 FREE for orders over $49USD - - 5-10 Calculated by weight and distance
UNITED STATES 7-15 FREE for orders over $49USD - - 3-5 Calculated by weight and distance

Delivery times are estimates and commence from the date of shipping, please noted that it could take longer than expected due to invalid address, customs clearance procedures or other issues.

DELIVERY

Postal deliveries: If you haven’t received your package based on the above estimates. please feel free to contact us at EKCHICFFASHION@GMAIL.COM  in your order with submitting the ticket, we will reply to you within 24 hours.