At EK CHIC, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.
It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
Shipment takes approximately 3 to 25 business days to reach destination countries.
Please note: Total Delivery Time = Processing Time + Shipping Time
|COUNTRY||Standard Shipping||Expedited Shipping||Express Shipping|
|Shipping Time||Fee||Shipping Time||Fee||Shipping Time||Fee|
|UNITED STATES VIRGIN ISLANDS||20-60||FREE for orders over $49USD||-||-||5-10||Calculated by weight and distance|
|UNITED STATES||7-15||FREE for orders over $49USD||-||-||3-5||Calculated by weight and distance|
Delivery times are estimates and commence from the date of shipping, please noted that it could take longer than expected due to invalid address, customs clearance procedures or other issues.
Postal deliveries: If you haven’t received your package based on the above estimates. please feel free to contact us at EKCHICFFASHION@GMAIL.COM in your order with submitting the ticket, we will reply to you within 24 hours.